Direct Tv - Whole home DVR Service is a Scam.
Beware of the DirecTV (DTV) Whole Home DVR Service.Make sure they provide you with the required HD Receivers for each room.
DTV sold me their Whole Home DVR Service and told me that I would be able to watch recorded programs from any of the four rooms in my house. Since the HD Receiver was in my room, I did not know that they had installed incompatible standard receivers in the other rooms. They installed one DVR in the living room, one HD Receiver in my room and two standard Receivers in the remaining rooms. The one HD Receiver works with the DVR and can share recorded media but the standard receivers cannot--they lied to me to get me to buy the service.
When I discovered this issue, I contacted them. After speaking with a customer service rep and getting nowhere fast, I asked to speak to a Supervisor. This did not get me any further. The Supervisor immediately told me that since the system was installed more the 14 days ago, he could not do anything to resolve the issue and I would have to pay $199.00 for another HD DVR and $99.00 for another HD receiver.
I pointed out that according to the DTV advertisement, one DVR is supposed to be able to be shared by up to 15 TVs and asked why two more HD receivers would not work.
The Supervisor insisted that it would not work and that it is ridiculous to think that 15 TVs could share one DVR.At this point, I am a very unhappy DirecTV customer as I feel that I was lied to in order to buy their product which does not work as they advertise.review #221221
You may also like
- "Thomas Schoenberger has lots of excuses why he not only booked over 2 dozen bands and then failed to pay them, he had already spent there money on his personal..."
- "I do RadiumOne Earned Gold free offers daily on Tagged.com Pets game. Really we need to blame Tagged for allowing RadiumOne to degrade the quality of customer experience on their..."
- "I have sat here and read all of these complaints and must say I think I have made my choice and am going to end my services. From day one..."
- "I found out from someone that he had been charged an interest fee twice one for the balance owed plus interest on top of that interest.They did this on a..."
- "This is what is happening in America today. "Corporate America" has taken over. The state and federal agencies have helped them do this. You will see from the two documents..."
- "Hear my warning get as far away from this "supposed company" as you can. I would love to tell my entire story but there were just so many numerous problems..."
- "You have a driver in California eastbound on the 210 freeway driving very aggressively and a radically he is tailgating me he is weaving in and out of traffic he..."
- "I will cancel my order because i dont have some money to pay my order and i have also some problem about my family. i cant pay the order now..."
- "We went to Save a lot to buy a few things like we always do but this week May-21-2015 we picked up a Gallon of 2% milk (White) and got..."