Direct Tv - Whole home DVR Service is a Scam.
Beware of the DirecTV (DTV) Whole Home DVR Service.Make sure they provide you with the required HD Receivers for each room.
DTV sold me their Whole Home DVR Service and told me that I would be able to watch recorded programs from any of the four rooms in my house. Since the HD Receiver was in my room, I did not know that they had installed incompatible standard receivers in the other rooms. They installed one DVR in the living room, one HD Receiver in my room and two standard Receivers in the remaining rooms. The one HD Receiver works with the DVR and can share recorded media but the standard receivers cannot--they lied to me to get me to buy the service.
When I discovered this issue, I contacted them. After speaking with a customer service rep and getting nowhere fast, I asked to speak to a Supervisor. This did not get me any further. The Supervisor immediately told me that since the system was installed more the 14 days ago, he could not do anything to resolve the issue and I would have to pay $199.00 for another HD DVR and $99.00 for another HD receiver.
I pointed out that according to the DTV advertisement, one DVR is supposed to be able to be shared by up to 15 TVs and asked why two more HD receivers would not work.
The Supervisor insisted that it would not work and that it is ridiculous to think that 15 TVs could share one DVR.At this point, I am a very unhappy DirecTV customer as I feel that I was lied to in order to buy their product which does not work as they advertise.
More Review Details
You May Also Like
- "I signed up and won 30.00 in a bingo game, they then refused to pay it out asking for a deposit. I then did some research and found this site..."
- "I was recently assaulted and strangled to death by a staff member at Georges Dancin Bare. A "gentleman's club" located at 440 North Interstate Avenue in Portland, Oregon. What began..."
- "i m player in war commander game in dated 25 octobeer 2012 to till now in the date 25 feb 2013 kixeye suspended my account when i m play kixeye..."
- "I found out from someone that he had been charged an interest fee twice one for the balance owed plus interest on top of that interest.They did this on a..."
- "How the ever loving *** am I supposed to wear two left boots. I understand it was a clearance item but this bulls*** is RIDICULOUS. No exchanges or refunds on..."
- "This is what is happening in America today. "Corporate America" has taken over. The state and federal agencies have helped them do this. You will see from the two documents..."
- "On Saturday august 22,2015 it entered the SAMs wholesale tire department in Jonesboro, Arkansas at 5:15 pm to take adavantage of a time sensitive $80 off purchase of four(4) Goodyear..."
- "I went to the regal nail salon in the vestal Walmart yesterday. And let me tell you, the 20 minutes wait was not worth what I had to go through...."
- " Esther Neptune is nothing, but a fraud. She has lied to me and other clients. This woman came to SupremePsychics back in March 2013 offering readings. She uses a software..."