DirecTv was and still is a confused ball of incompetent over paid boobs. Have been fighting with them since July that there is something wrong with my DVR. It essentially does what it wants todo and the techs keep saying it will work itself out or some other dazzle them with brilliance and confuse them with BS line they can come up with. Finally talked to a tech today who was understanding and scheduled me for a maintenance look on Jan 6.All this time this is what I was asking for. Golly gee duh the bulb finally lit after 6 months.


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