Direct TV - I called 5 times about a Remote Control Problem

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I called 5 times about a Remote Control Problem

Sep 7, 2008

Direct TV complaint

My remote control is acting up, I called 5 times got 5 different answers, install new batteries, need a new remote control, go to our website find out how to on your own,go to a channel with no picture & fix the remote, go to menu.

I still have the problem, I did all the things they recomended. half the remote works, can't turn Tv off on & on with it, can't mute, can't adjust volume, very disgusted with Direct TV.You bet when my contract is up I will get rid of this mess. I will also tell anyone that is interested in Direct to please don't .

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Comments (1)

1. Written by 87elkie, on 18-11-2008 18:28

I wish I had come here a year ago. The DTV remotes are kind of touchy. I have three different kinds. I can tell you how to program your remote if I know which one you have.

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