Direct TV Installer canx my appt w/o permission

May 7, 2008

Direct TV complaint by Latinsmith

I ordered Direct TV on or about 13 Apr 08. Rec'd conformation ltr 16 Apr 08. Rec'd bill on credit card,pd card. Had to re-schecule 2 times. On the 2nd time the installer didn't receive the re-schedule and showed up at my home.Called my phone and said I would have to call and re-schedule. So I did,only to find out he had cancelled my order!.So I started all over again with a new account # & new workorder #.Scheduled appt for 7 May 08, between 8am-12:00pm.At 1:00pm I called and I feel the tech changed my appt date on the computer.I was informed my appt was 14 May 08. By Terrance so when I asked to speak to a supervisior he Terrance hung up on me. I work on that week,so I know it was changed. I will not give my service or money to Direct TV Co. I canx my order..

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