Direct TV HD DVR's

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Direct TV HD DVR's

Jul 24, 2008

Direct TV complaint

I am still fighting with direct tv High Def service. we have direct tv for 8 years HD service for 1 1/2 years. There DVR HR 20 and HR 21 we have been through 6 receivers. This past week starting July 8 have had service out July 11, July 22, July 23 and they are trying to schedule another appt for Friday July 25... To this date between billing issues and fixing their inferior quality equipment 182 hours invested and they have the nerve to say if I want to cancel they want to charge me. They forced me for the Plan Protection WHAT A JOKE. The service has been awful there have been some nice people. They have turned us over to Case Management... thats a joke. Does anyone know who to file the claim with for small claims court??? ALSO IF YOU HAVE HD DVR DO YOU GET THE GRAY BARS ON THE SIDE WHEN WATCHING A PROGRAM WITHOUT DISTORTING THE PIC???? on the box you have the option to change the colors Ours will not.... Please let me know.... Thank You

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Comments (2)

1. Written by BBtec, on 25-07-2008 02:56

The bar color will not change, there are options for lots of things that won;t work because it's future options not current options. The bars are there so the picture is the same size as the film is was created in so it doesn't get distorted. Go to a Best Buy and look at the model, we show customers what they do because they buy them and complain to us first and usually it's just something that isn't set right or isn't understood.

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2. Written by JL, on 24-07-2008 09:29

Learn grammar.

Enough said. Thank you.

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