Direct TV Dropping Channels
I had Dish Network and all was well.We live in a heavily treed area and in the spring a large tree about three blocks away caused our dish to not be able to be sighted to satellite.
Tech tried with no luck. We switched to Direct TV and were happy with picture and service. Several months after we got the service, and a 24 month contract, Direct TV dropped VERSUS Network. They said they were getting ripped off and would not pay the high prices demanded by VERSUS.
ALL Of their competitors still offer VERSUS as part of their packages. Direct TV forced me to take a higher package just to get VERSUS and then dropped it. When I called the first times, they said negotiations were in progress and they should offer VERSUS soon. No such luck.
When I called about dropping the Direct TV service, they want a $260 penalty for dropping them. I told them I was very happy overall with the service, but the lack of VERSUS which I watched the most, was not acceptable. The Rep was very obnoxious and very surly. He told me that they had lost 1.5 million customers over the VERSUS deal,and would not offer any relief for early termination.
If they change your package, you should be able to change or drop your service without penalty.I would gladly pay for VERSUS if I didn't have to pay for all of the *** channels that go into a package that no one watches.
I have filed a complaint with the AG's office and we'll see what happens.review #172177
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