We signed up with DirectTV and decided to cancel after getting a better deal with AT&T. Apparently there is a disclaimer on their website that says you will be charged an early termination fee if you cancel. We were never told this, we never signed anything or clicked an accept box. They charge our checking account without our authorization over $340. When we complained, they said too bad.

Please do not use this company, the only way to stop them is to put them out of business. Talk to your friends and relatives and make sure they don't use them. Be Careful even upgrading your equipment can put you into another 2 year min.


  Comments (1)
RSS comments
1. Written by donnaje1948, on 29-07-2008 21:09

I'm going through the same thing with this place right now only I was originally told there was a $150.00 early termination fee. (I even saw that amount advertised, though it no longer appears anywhere.) When I received my final bill much to my surprise, the early termination fee was $280.00 on top of the $150.00!  

 

Naturally I called to ask about this, and was told that there was a $20.00 per month early termination fee in addition to the $150.00. No where on any paperwork that I have in my possession is that mentioned. 

 

I've since gone with Comcast and they are willing to buy out the contract up to $150.00 and all they are asking for is an itemized bill. Five times I've asked for one. I'm supposed to have it within two to three days. I'm not holding my breath. 

 

You do realize that everything on their web site now is worded differently? They changed everything with no warning at all to the consumer. 

 

I have warned all of my friends to stay far away from this company. 

 

They are as crooked as the day is long.

Comments on Direct TV cancellation fee - be careful

Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.

Name:
Comment:



Code:* Code
I wish to be contacted by email regarding additional comments