Direct TV Complaints and Reviews

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Direct TV
Main address:
1-800-531-5000, , http://support.directv.com/app/ask
  • 3,759+43 mobile complaints
  • $510K claimed losses
  • $134 average
  • Show More
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  • From mobile
  • Direct TV
  • 1 hour ago
  • by anonymous
  • #537257

Finally done with D tv never again pay for tv goes out when the games are on all the time paying for it they don't care only way to fix it is to up grade it big f ing scaaam so happy with cable I can watch the hole game no contract love it Add comment

  • 4 hours ago
  • Television/ Radio
  • New Service
  • 14

I ordered new service about month ago. I scheduled an appt for the installer to come to my house to install the equipement. No one showed up or called. When I called direct tv customer service to complain they apologized and scheduled another appt. The 2nd appt also never showed up or called. So I called direct tv customer service again and I got the same answer. Note I had to spend at least 45... Read more

Was this review helpful? 1 0
  • From mobile
  • Direct TV
  • 6 hours ago
  • by anonymous
  • #537131

They went into my bank account and took money. Without my consent. Add comment

  • From mobile
  • Direct TV
  • 2 days ago
  • by anonymous
  • #536664

If they quit sending junk mail to everybody every week maybe they would have competitive rates with Dish Network. Add comment

     

  • Sep 19
  • Television/ Radio
  • Houston, Texas
  • Poor Customer Support
  • 1
  • 1
  • 28

Equipment went out. Called customer support several times very frustrating. Instead of sending technician to install replacement equipment, it was mailed in stead. Was told it comes with instructions however if any problems call customer support. Calling the customer support line is extremely frustrating. In my opinion this company is now no better than any other and a consumer should just... Read more

Was this review helpful? 2 0

     

  • Sep 18
  • Television/ Radio
  • Tampa, Florida
  • Unauthorized Charges
  • 1
  • 1
  • 37

Poor poor service! Horrible liars! First I was forced to suspend my service for a few months due to personal issues. The rep I talked to said sure no problem I have six months to get my affairs straight. Two months later my banking account went negative! They took $300 out of my account with out any warning. I called and they said its for the equipment for not returning it. Why would I when I... Read more

Was this review helpful? 1 0

     

  • Sep 18
  • Television/ Radio
  • Tv Packages
  • 50

On 9-2-13 I spoke with Direct TV Rep., Eric, and signed up for the Entertainment Package for $24.99 monthly, for the 1st. 12 months. He said the 2nd. 12 month period would cost me $54.99, but if I had good credit, (which I do), they could give me the 2nd. 12 month period for $39.99. I answered his credit questions and after a short time on hold, Eric came back on the line and announced that I... Read more

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  • Sep 17
  • Internet
  • Long Beach, California
  • Internet Tv Quality
  • 12

Worst Ever! Not only is there "hundreds" of pop ups with more malware than any single site I have ever seen, but the quality of the audio/video is absolutely horrible. Maybe 3 out of 10 videos were were okay enough to watch. The programming links are unreliable and its pretty obvious that no one is actually managing this program. Its like they give you access to an internet TV peephole and its... Read more

Was this review helpful? 1 0

     

  • Sep 17
  • Advertisements and Cons
  • Santa Maria, California
  • Dish Install
  • 36

We just moved into a new apartment that already had the Directv dish installed at the property,so we thought ,okay since we were a former customer in good standing we would go online and see what kind of deal we could get,however since we dont have great credit,we were given another deal which still was quite good.So we set up for installation,gave them a credit card,submitted and set up... Read more

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  • Sep 17
  • Television/ Radio
  • Colorado Springs, Colorado
  • Service Cutoff
  • 28

My name is Terry Alphonso, my account #6591080 and confirmation #205752446 and order date was July 1, 2014, have called numerous of times to see why I have not received a statement in the mail or on my email address: taanthony2000@yahoo.com, on Sunday, September 14, 2014, my service get cut off, when I called about the bill and did not have my account # at the time, the customer service person... Read more

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