2.0
  • Having tv when it does work10 votes
  • Not much6 votes
  • Their picture and sound quality5 votes
  • Bad customer service24 votes
  • Poor customer service20 votes
  • Small print and 24 mo contract9 votes
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Direct tv is the is worset company cable I have ever had they are trying to charge me a cancellation fee when I already have been with the company for more then 2 years Add comment

  • 2 days ago
  • Television/ Radio
  • Bellingham, Washington
  • Billing Department
  • 21
  • REVIEW RATING 3/5

I close my account and paid my final bill. Then a month later received another bill saying I had a $220 early cancellation fee when I had no contract with them. So I called and they said I reactivated my account two days later which is totally untrue but basically I would have to write in to headquarters to get the money refunded because they did not believe my story will never do business... Read more

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  • Mar 28
  • Social Networks
  • Sault Sainte Marie, Michigan
  • Tv Service
  • 23
  • REVIEW RATING 4/5

The bill was suppose to be around $79.00 give or take. It jumped dramatically and with several phone calls, was not explained why. Several times the bill was adjusted. It was shut off, and after paying the bill IN FULL, in about 28 days, we received a bill for over $200.00, no explanation was given, and it stated Late with threat to shut off, it was adjusted, and the same thing happened for... Read more

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All your filipino commercials suck! So corny! We turn it off when its your commercial! Add comment

  • Mar 27
  • Television/ Radio
  • Louisville, Kentucky
  • Cable Service
  • 47
  • REVIEW RATING 5/5

TO WHOM IT MAY CONCERN. The company you represent and its entirety stole from me. My name is Janiece Fowler I was a customer (acct# 27112748) a little under four months, but CANCELED DUE TO ILLEGAL OVERCHARGES, MISLEADING ADVERTISING, and DISCLOSING FALSIFIED INFORMATION IN REGARDS TO CONTRACT PROVISIONS. The list goes on and on. I had service with Direct TV from 9/30/14 to 1/23/2014 as you can... Read more

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  • Mar 26
  • Television/ Radio
  • Brooksville, Florida
  • Streaming Service
  • 13
  • REVIEW RATING 3/5

I hate direct tv an i can't stand their annoying commercials from a paid customer who had big money put in there pockets it's sucks after two years they had raise the price big everytime their is a storm or just cloudy out it goes down they tried to shut it off 3 weeks early than we wanted it to go off glad to be back with bright house an also have decent internet so I can stream these satellite... Read more

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  • Mar 26
  • Television/ Radio
  • Barberton, Ohio
  • Television Service Installation
  • 24
  • REVIEW RATING 4/5

DIRECTV will promise you anything to get you to sign up, then not deliver. As one of many lies, I was promised free installation, then charged $100.00 for it. I was promised three months of free movie channels, that never happened. I was told they would add their bill to my existing ATT bill, then didn't, and charged me for not doing it. They failed to mention the extra charge for 'service',... Read more

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  • Mar 26
  • Television/ Radio
  • Greensboro, North Carolina
  • Channels
  • 13
  • REVIEW RATING 4/5

They keep telling me they are aware of the problem and are working on it, but nothing happens. One rep told me I would get a credit but it never happened and then the next rep told me "no way will we give you a credit". Nor will they commit to a time to fix this problem. They said it has to do with my box/receiver but they are not willing to replace it. They asked me to reduce shows in the... Read more

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  • Mar 26
  • Television/ Radio
  • Fair Oaks, California
  • Gift Card
  • 13
  • REVIEW RATING 4/5

Direct TV sent mailer thru U.S. mail offering a $200.00 Visa Card for customers switching to their service....After I switched Direct TV refuses to honor their mailer...have disconnected service as I can't do business with a dis-honest business...and now they want to charge me early termination fees....I would like to see Direct TV made to eliminate the termination charges...and never contact me... Read more

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  • Mar 24
  • Television/ Radio
  • Rochester, Michigan
  • Satellite Service
  • 29
  • REVIEW RATING 3/5

Dont ever apply for DIRECT TV, i never reviewed services but this time im going to do it.!! Be careful before you sign up, they told me its a 2 yr contract and ill be paying 25usd , now the price is doubled, i called several times and they keep saying its a 12 months contract but that wasnt the contract i signed for, they didnt make this clear in the beginning of the contract. the last costumer... Read more

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