| Direct TV Reviews | |
 Anonymous |
Direct TV - Discontinuing service and getting a "credit" instead of a check back
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
Since I started with DirectTV I have had the worst experiences ever, one after another!!! Between phone calls being dropped when you're trying to either get service or fix a proble...
#319007
May 17, 2012
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6
|
 Kissa925 |
Direct TV
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
This had to be the worst company EVER.... They have over billed every month I've had service. Then I have to call to have my bill fixed. Every time I can count on being hung up...
#318889
May 16, 2012
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8
|
 Msbj1011 |
Direct TV
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
I have not signed a contract with Direct TV, I have had it for about 8 yrs. THEY WILL NOT LET ME CANCEL MY ACCOUNT, until the bill is paid in full. I have the same receivers that...
#318861
May 16, 2012
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27
|
|
|
 Anonymous |
Direct TV - Directtv
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
The problem i have two tvs the main tv and the bedroom tv one reciever, the bedroom tv never works constantly get it working than goes out talk to the company go thru steps work...
#318855
May 16, 2012
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6
|
 Jireich |
Direct TV - VERY UPSET CUSTOMER-3RD COMPLAINT
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
I have only had my direct tv service now a couple of weeks and for the first week we couldn't even use our service for several days after we received equipment when it took 8 h...
#318814
May 16, 2012
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35
|
 Sherri t |
Direct TV - False upgrade info, refused to use coupon
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
When I ordered my direct tv service, I made the appointment, when the tech. arrived I informed him that I received a coupon in the mail the day before for a free dvfr upgrade. I ca...
#318799
May 16, 2012
|
27
|
 Whiteshk |
Direct TV - Lost service with DirectTV
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
During show service was lost this a.m. DirectTV helped restore usage, but same error occurred again this p.m. in middle of show. Service is in excess of $95 per month, so service...
#318749
May 16, 2012
|
18
|
 Kimberly... |
Direct TV
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
5/15/12 8pm This company is terrible when it comes to customer service. My experience was HORRIFYING!!!! I BEGAN THE CALL AS A NEW CUSTOMER, AND THE WAY THEY TREATED ME......OMG Th...
#318662
May 15, 2012
|
43
|
 Anonymous |
Direct TV - PROMOTING TERRORISM, ETC.
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
I have never subscribed to Direct TV nor shall I ever considering the avenue your organization is taking to promote business! It's bad enough televising young teen girls who qu...
#318135
May 12, 2012
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106
|
 Anonymous |
Direct TV - DirectTV does not make cancellation charges clear
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
I called AT&T to request UVerse (internet and TV service). They did not offer this in my area but suggested I use a bundled DSL for internet, along with DirectTV's TV service. ...
#318064
May 12, 2012
|
109
|
 FREEMAN84 |
Direct TV
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
This is the worst company ever they keep changing my package without permission and want me to pay 400 for dvr plus monthly charges but offer it to new and current customers who ar...
#317827
May 11, 2012
|
121
|
 Anonymous |
Direct TV
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
Every month direct tv changes our programing , cutting back on what we have been watching , and either raising the cost , this will be 3 or 4 times they have done this , service at...
#317608
May 10, 2012
|
102
|
 Anonymous |
Direct TV
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
My husband and I had Direct tv installed, after moving to Arkansas, from Louisiana. This new Direct tv Service was threating our Safety, because on the First installation, o...
#317607
May 10, 2012
|
184
|
 Anonymous |
Direct TV - Don't do it!
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
One of the worst buying decisions I have ever made. Entire experience has been a disaster. Took 3 installers to get it right. Customer service couldn't figure out the proble...
#317575
May 10, 2012
|
121
|
 Anonymous |
Direct TV - Chris Thomas V.P. Customer Relation
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
When I ordered my Directv I gave the name and account number of Jessie Grooms and He NEVER GOT IT,then I called a office and they told me , that they never got the info. I think th...
#317485
May 09, 2012
|
110
|
 Beetle5054 |
Direct TV - Made me feel like a complete fool.
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
We owed a bill and they were unwilling to work with us on correcting the situation. They switched us from one representative to another. Apparently they were e-mailing one anothe...
#317453
May 09, 2012
|
109
|
 Boston90 |
Horrible Direct TV
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
They never told me there was a cancellation fee when i called to cancel my service, a month later i got a $350 bill. I called them to ask them about it and they basically said too ...
#317387
May 09, 2012
|
115
|
 Dseiders |
Direct TV Cancellation - then Bogus Charges
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
Contested our bill in the amount of $210.72 for PPV charges listed on statement dated 3/4/12. These charges were listed as “Current Charges for Service Period 3/3/12 – 4/2/12â...
#317378
May 09, 2012
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76
|
 Anonymous |
Direct TV - Automated Rescheduling
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
Hello: Your system for rescheduling defies logic. Today we got an automated message that the we were being rescheduled, and to do nothing if the new schedule was satisfactory. W...
#317217
May 08, 2012
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50
|
 Slynowens |
Direct TV took away my ability to pay my account online
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
Several months ago Direct TV cintacted me and told me that I could no longer pay my account online for a time since two payments did not go through in time. I have been a Direct TV...
#317216
May 08, 2012
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57
|
 TinaMe24 |
Direct TV Horrifies Family: Untimely Death Results in Early Termination Fee
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
I requested an additional satellite receiver for my Mother's bedroom in the summer of 2011, without a "plan" because she was terminally ill. I wasn't interested in a "deal", just ...
#317168
May 08, 2012
|
121
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 Anonymous |
Direct TV - Also angry customer.
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
We ordered a movie on Sunday, family night. With two careers and competitive gymnastics, we don't have a lot of time. The movie began ten minutes into the movie, which we cal...
#317112
May 07, 2012
|
126
|
 Anonymous |
Direct TV
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
I change my tv service to Direct TV ,I asked for a weekend install, was told no problem there were appointment the next Sat, I came home from work on Friday to find multiple call ...
#316827
May 06, 2012
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126
|
 Anonymous |
Direct TV - Directv WORST customer service HORRIBLE
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
I'm always thanked for my loyalty to Directv when I call.....then I experience the worst telephone customer service!!! They try to sell you something prior to anyone getting on...
#316784
May 05, 2012
|
109
|
 Anonymous |
Direct TV - No printable channel lineup
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
Why don't you have a link on your gazillion web sites for a simple listing of channels? i don't want to use the guide wtc. just a simple list of what channel is what numb...
#316731
May 05, 2012
|
73
|
 Gogrannygo |
Direct TV - Stop stealing my acsess to my right of my account
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
Why are Banks allowing vending companies acess to our accounts? Do we need to Boycot Banks? What can we do to keep oursevels safe from legal theives?If you are out there and you h...
#316435
May 04, 2012
|
102
|
 Smartguy17 |
Direct TV - Something has got to change!
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
So one day I realized that I like to watch PBS on Saturday nights. That is about it. So why am I paying between $70-80 a month for satellite which mandates a contract? I call to...
#316289
May 03, 2012
|
152
|
 Anonymous |
Direct TV -took money without authorization
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
Their was a charge of 84.12 taken out of my checking account without my permission. I have been a customer with time warner cable all my life never had direct tv. Just get the ru...
#315898
May 01, 2012
|
179
|
 Jsr334 |
Direct TV is the WORST ever!!!
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
After a move, I was no longer to receive Direct TV at my new home. After several phone calls, I was able to cancel my service (they got my address wrong at least 4 times!!!). I r...
#315701
Apr 30, 2012
|
164
|
 Anonymous |
Direct TV - They over-charged me and I can't understand them on the phone
5.0
1-800-531-5000
http://www.directv.com/DTVAPP/content/contact_us
I'm over 90 years old and I switched to Direct TV a few weeks ago but couldn't understand what ANY one was trying to say to me. I was originally suppose to have direct TV ...
#315687
Apr 30, 2012
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133
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