1.9
  • Having tv when it does work12 votes
  • Sound quality5 votes
  • Picture quality4 votes
  • Poor customer service45 votes
  • Small print and 24-month contract17 votes
  • Lack of service12 votes
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  • 23 hours ago
  • Television/ Radio
  • Lakemont, Georgia
  • 1
  • 1
  • 10
  • REVIEW RATING 4/5

I have been. A customer. With. Direct tv sense 2012 and have nothing. Good to say about. Them they take money. Out of you're. Bank account. Without. You're. Permission. And. There customer. Service. Call centers don't. Do anything. To help you. And unwilling. To work with you :( Read more

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After over 3 1/2 years of having directv my service price keeps jumping up. My service was turned off but they are still charging me and I am being charged a loaner fee for my boxes you mean after almost 4 years I am still being charged for these boxes and services that I didn't have. That is crazy!!!! Add comment

  • 2 days ago
  • Television/ Radio
  • Avon, Ohio
  • Account
  • 15
  • REVIEW RATING 3/5

How pathetic!! I wanted to check my contract terms for DV so I could save time and not have to call. After not being able to find them on my account I contacted the "chat online" and was told they were protecting my privacy and I'd have to call in. Protecting my privacy, how? From myself?? I signed up with them through Costco for a one year plan and now they are telling me it was two. I... Read more

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  • 2 days ago
  • Television/ Radio
  • Weston, Massachusetts
  • Service Cancellation
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

I sold my home and I forgot to cancel the service. Not only was I charged for service while I was not in the home but I was charged a cancellation fee of 140.00. Such a scam- I WOULD NEVER RECOMMEND DIRECTTV. On top of that the manager in customer service offered no assistance to solve the issue of the added charges. When I asked for the Massachusetts complaints for tv services they gave me... Read more

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Their Customer service is the worst. Then try bundling with other dysfunctional companies. WOW learned my DTV lesson the hard way. Hope, no I am sure you will go out of business because you suk. Real bad. Add comment

  • Apr 25
  • Television/ Radio
  • Mountain Green, Utah
  • Billing Department
  • 29
  • REVIEW RATING 3/5

The supervisor I spoke to told me he was the "buck stops here guy". I said great, let's fix my billing issue that has caused me to lose sleep for the past 6 months. He said he would. I told him NOT to transfer my call until we had the issue solved. He agreed that he would not. Then GUESS WHAT MR. BUCK STOPS HERE DID? He transferred my call to some that know nothing and I had to explain a... Read more

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everytime it rains I lose signal! Very very very frustrating! Cant wait for 2016 so I can cancell this service ! Add comment

I paid $220 dollars for direct tv had to cancel so I was told that I would get reimbursed on Friday witch is today I received nothing Add comment

  • Apr 24
  • Television/ Radio
  • Fort Mill, South Carolina
  • On Demand Service
  • 12
  • REVIEW RATING 3/5

Directv on demand services do not work. The programs either show up and then disappear when user attempts to download, or the programs do not show up at all. Directv continues to say they are aware of the issue and are working on it. They have no timetable for a fix nor do they offer refunds or credits because they say the user does not pay for on demand service. Their justification is the on... Read more

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  • Apr 24
  • Television/ Radio
  • Mountain Green, Utah
  • Satellite Service
  • 10
  • REVIEW RATING 4/5

Wow, I have never in my life had to deal with such rude people. I was a customer for 17 years. I moved tried to bundle. Then got 2 account numbers. I paid mine but still got disconnected. Spent hours on the phone each billing cycle and finally "fired" them. I am the customer and I can do that. It cost me money but now I smile when I see the Dish Satalite in my house. The Dish is not as good but... Read more

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