1.9
  • Having tv when it does work6 votes
  • Their picture and sound quality5 votes
  • Not much3 votes
  • Bad customer service16 votes
  • Poor Customer Service13 votes
  • Lack of service7 votes
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  • From mobile
  • Direct Tv
  • 15 hours ago
  • by anonymous
  • #601811

If you want to find out bad Directv is toward its customers just get in a bind with your funds and have a service interruption. They come after you with a vengeance. By the time you get it all cleared up and service is back on, you will despise directv. They are not human. Add comment

  • 2 days ago
  • Television/ Radio
  • Lawton, Oklahoma
  • Billing Department
  • 38
  • REVIEW RATING 3/5

WE HAVE HAD DIRECT T.V.SINCE11-11-2014.WE HAVE NEVER BEEN LATE PAYING OUR BILL .WE WAS LIED TO FROM THE FIRST DAY .OUR BILL WAS TO BE 56.00 A MONTH.WE ARE GETTING BILLS NOW FOR 70.00-190.00..THIS IS NOT RIGHT.I WILL GET LEGAL ADVICE ON THIS AND IT WILL GO TO THE B.B.B.OF LAWTON OKLA.EVEN THE MAN THAT PUT IT IN DID NOT PUT IT IN RIGHT. I HAD TO GO BACK AND DO WHAT HE DID NOT DO.DIRECT T.V. NEEDS A... Read more

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  • 2 days ago
  • Television/ Radio
  • Salisbury, North Carolina
  • Satellite Service
  • 2
  • 2
  • 20
  • REVIEW RATING 4/5

My DirecTV service went out for several hours called DirecTV about problem I was told that service goes out due to weather so I asked if I could get a adjustment on my bill since I was out service for so long the answer was NO I am now looking for other service I don't think its right to pay for something you'll not getting we use the service DirecTV expect to get paid and really demand payment... Read more

Was this review helpful? 0 1

  • Feb 25
  • Television/ Radio
  • Mountain View, California
  • Channel Package
  • 2
  • 2
  • 18
  • REVIEW RATING 3/5

Directv change the number of tv stations/channels we are getting. Our package calls for 150+ channels. It was fine for the first few weeks then we started losing channels we wanted and were promised. Then the channels we still had were showing the exact same program on a few different channels. Soon our number of channels dropped to less then 140. We were then told that every radio station that... Read more

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  • Feb 25
  • Employees and Ex-employees
  • Cottonwood, Arizona
  • Employment Insurance
  • 8
  • REVIEW RATING 4/5

When Direct TV's income increased in 2014 why did they reduce their employees health insurance from high option Blue Cross Blue Shield to the lower option Blue Cross Blue Shield This change will hurt many of Direct TV's employees as their health care costs will go up. This is something thee employees do not need at this time. The increased costs in their health care will damage their employees... Read more

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  • Feb 25
  • Television/ Radio
  • Upper Marlboro, Maryland
  • Equipment Installation
  • 10
  • REVIEW RATING 3/5

Wanted Direct Tv installed But after being told by two company installation persons that I could not get equipment placed in a suitable location due to configuration of condo and inability to permission to place equipment in front of condo by condo management. I continue to get calls about my "service" after requesting being put on "do not call list" and explaining several times the same problem... Read more

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  • Feb 25
  • Television/ Radio
  • Cicero, Illinois
  • Satellite Tv
  • 10
  • REVIEW RATING 4/5

MESSAGE RE LOCATIONS...NEED TO DELETE...ASKED FOR A PIN ## HAVE NEVER BEEN GIVEN A PIN NUMBER COMMON SENSE INDICATES TO ME A TECH CAN OBTAIN THE PIN ## I AM 71 ASKED ME TO CARRY A TV UP AND DOWN THREE FLIGHTS OF STAIRS AND THEN A SUPERVISOR TELLS ME HE CAN'T DO ANYTHING AS I HAVE AN O/S BALANCE AND NEES TO BE PAID BEFORE HE WILL ASSIST...I HAVE AN EXTENTION UNTIL THE 7THY OF MARCH WAITING FOR MY... Read more

Was this review helpful? 0 0

  • Feb 24
  • Television/ Radio
  • Schaumburg, Illinois
  • Cable Service
  • 1
  • 1
  • 6
  • REVIEW RATING 3/5

Direct tv. Has the worst customer service I have ever had to deal with. Don't ever sign up with this cable company.They tell you one thing and do another. I had to make over 25 phone calls in the first 3 months to get what they said they would give me in rebates and gift cards. I would not recommended this company to anyone. The very worst of the worst. Read more

Was this review helpful? 0 0

  • Feb 23
  • Television/ Radio
  • Hallandale Beach, Florida
  • Package Plan
  • 45
  • REVIEW RATING 3/5

Called Directv to be instated on the $19.95/month plan. I am a snowbird and was told by the Directv rep that I could suspend service and monthly billing while away and reinstate upon returning to US. Two days later called my credit card company and was told Directv had charged my account $29.41. When I subsequently called the Directv billing department to find out why the charge was not the... Read more

Was this review helpful? 0 1

  • Feb 22
  • Television/ Radio
  • Vinton, Iowa
  • Channel Package
  • 1
  • 1
  • 99
  • REVIEW RATING 4/5

It has been over a month that Direct TV and Channel 9 have been in dispute over billing. As a consumer, I feel like I am being held hostage for someone else's gain! If Direct TV and Channel 9 can't get their act together, they should both be deported! Consumers will eventually be held to task and have to pay increased bills for service! It is time to put the channel back on the air and refund... Read more

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