1.9
  • Having tv when it does work6 votes
  • Their picture and sound quality5 votes
  • Not much4 votes
  • Bad customer service18 votes
  • Poor Customer Service15 votes
  • Lack of service7 votes
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  • From mobile
  • Direct Tv
  • 11 hours ago
  • by anonymous
  • #604070

Was one price for bundle partcipating co. Did not honor Add comment

  • From mobile
  • Direct Tv
  • 11 hours ago
  • by anonymous
  • #604069

Did not honor bundle deal Add comment

  • 1 day ago
  • Television/ Radio
  • Amarillo, Texas
  • Billing Department
  • 12
  • REVIEW RATING 4/5

I was billed for over a year for extra equipment I did not have. I moved and they moved the old equipment to my new home and automatically signed me up with a 2 year contract with zero notification by the installer or the phone rep. Must of been in the fine print in the email that was sent out. Called to cancel service finally after the dr stop recording the movies I ordered. They refused to let... Read more

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  • 1 day ago
  • Television/ Radio
  • Loxahatchee, Florida
  • Remote
  • 10
  • REVIEW RATING 4/5

13 year customer. Remote went bad and ordered new one. Advised must pay 15 dollars via direct tv or 25 at Walmart / bestbuy. Told them they always took the remote when equipment was replaced and upgraded in past and pay 6.50 a month for rental of extra boxes. They advised the 6.50 is a signal feel for other boxes and they should not have taken the other equipment / remotes when I got HD upgrade... Read more

Was this review helpful? 0 0

I agree. To. Pay. About a. Bill. Which was recorded. And. They. Went. Into. My. Account. And. Took. Out. The. Hold amount. With out lettinge know it. Which bad business. With. Them. I hope people are. Known. What. They are doing Add comment

  • 1 day ago
  • Television/ Radio
  • Danville, Indiana
  • Cancellation Policy
  • 21
  • REVIEW RATING 4/5

I had my service shut off like 2 or 3 months ago since I could no longer pa it, being a single mom it was either food for my 4 kids or cable.... Easy choice for me. Well tonight I got paid my little pay check from working only 15 hrs and had sat own to make a grocery list for tomorrow's shopping trip. Well not even 10 minutes after my check hit my bank account direct tv took every single penny!... Read more

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  • 2 days ago
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Placerville, California
  • Dvr Remote
  • 1
  • 1
  • 11
  • REVIEW RATING 4/5

I had a DVR that had power problems and had it replaced for a $30.00 fee. They didn't send a remote with it. The remote is so worn out that you need to use a tool to manipulate the on button to get it started (we leave it on until it times out now) I called and asked why the new unit they send did not include a remote, they said it was another $15.00 for the remote (but they said they would pay... Read more

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  • Mar 02
  • Television/ Radio
  • Odessa, Texas
  • Satellite Service
  • 23
  • REVIEW RATING 4/5

We moved to a new home and had our services transferred. What a mistake! Never had probs before but this tech was HORRIBLE!! He showed up as scheduled but would not get on room because it was cold and windy. Then decided to attach our satellite to a broken wooden pallet and leaned it against the back of our trailer but asked my husband to move everything because he had forgotten his gloves. Then... Read more

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  • Mar 01
  • Television/ Radio
  • Brentwood, Tennessee
  • Broadcasting
  • 12
  • REVIEW RATING 4/5

Message keeps coming on the screen about contacting them. Interupting program every few minutes. I have until the 12th to pay the bill. Is this not some form of harassment? Would they not need to make reimbursements for the time this message takes from my viewing time? Plan to write / file other complaints with other folks that can and will eventually do something. After all at&t felt... Read more

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  • Mar 01
  • Television/ Radio
  • Lady Lake, Florida
  • Channel Package
  • 31
  • REVIEW RATING 3/5

I have been with Directv for over 10 years now (not by choice). We have no tv for hours when it rains and it rains all summer long in Florida. No discounts for that either and since the starting date the rates have been doubled. Last month my bill was $84 for just regular tv.. no HBO no Sports channel packages added. Today I received the bill for this month $93 !! I called and asked what was... Read more

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