1.9
  • Offering movies in theaters2 votes
  • Picture and Sound Quality1 votes
  • Good product1 votes
  • Poor Customer Service6 votes
  • Lack of service3 votes
  • Bad customer service3 votes
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  • 2 days ago
  • Television/ Radio
  • Fairmont, Minnesota
  • Service Upgrade
  • 45
  • REVIEW RATING 4/5

I was with Direct TV for 14 years. I called on Saturday and talked to someone in Mississippi. She was nice and confirmed she would have a technician out on Sunday ... The very next day to resolve my issue. In addition, I agreed to upgrade my service the following Sunday. So, Sunday came and no technician. I called direct tv and they said that I NEVER had a technician scheduled for this Sunday.... Read more

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  • Dec 15
  • Advertisements and Cons
  • Gift Card
  • 27
  • REVIEW RATING 4/5

I signed up with Direct TV because I received an offer in the mail for a $100 CVS gift card upon sign up. When I called, they registered my offer and told me that the card would be in shortly. I then began the process of signing up for my Direct TV. The lady that I spoke to was completely confused. I could barely understand what she was saying. First, she said that I would not have to pay... Read more

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  • Dec 14
  • Television/ Radio
  • Utica, New York
  • Satellite Tv
  • 1
  • 1
  • 18
  • REVIEW RATING 3/5

My only issue with direct tv is service is constantly being knocked out. One min im watching tv the next it says searching for satellite. This happens more often than not. Also there sales associates will say anything to get you to sign up because once they do you will never hear from them again if u call and tell a "manager" that they told you something else the manager will say I'm sorry I... Read more

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Receiver will not pick up local channels if i go to any channels thst arent local and go ***. Piece of garbage Add comment

  • Dec 13
  • Television/ Radio
  • Brownwood, Texas
  • Equipment Installation
  • 39
  • REVIEW RATING 4/5

We had a local guy install our system in October of 2014. He said he wasn't finished when he left and that he would be back. It is now December 13 and he has never been back nor will he respond to our requests for service. We had to reboot the system about 65% of the time before we could watch tv. Two days ago we lost all reception and the phone technician could not get it back. We were... Read more

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Prices keep going up.went down to lower price not . To many stations. Lower yet hardly any shows at all. Tv go's off when it rains or snows people starting to go to antennas.shows are trashy Add comment

  • Dec 11
  • Television/ Radio
  • Arlington, Minnesota
  • Satellite Direct Tv
  • 35
  • REVIEW RATING 5/5

Installers complained it was too hot to work in attic. One stated he was going to charge $ 100.00 per TV because he had to fish tape lines in the walls. There was no fish tape needed the walls were open (new construction). He was trying to extort money and was asked to leave. They stated this is how they make there money! They also damaged our cable gang box outside. No help from corporate.... Read more

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  • Dec 11
  • Television/ Radio
  • Lagrange, Georgia
  • Satellite Provider
  • 1
  • 1
  • 39
  • REVIEW RATING 3/5

I Had. Dish network at first then a representative for directv called and said that I could get a better deal with them. Bad mistake they give you low rates starting off and as months go by you stick with high prices. I am so disgusted with the prices going back to dish or an old antenna on top of the house if you thinking ab o it directv think again Read more

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  • Dec 10
  • Television/ Radio
  • Glen Allen, Virginia
  • Contract Termination
  • 32
  • REVIEW RATING 4/5

Went into Sams club signed up with Alyisha for 12 months at $26.00 for two TV's. Ended up with a 40.00 bill for one TV. Now I am going back to Fl. and they want to make me paid for a 24 month contract saying that the person had no right to sell me that product. It's there employee. They say that I knew it was for 24 months. My request was for 12 months. The TV goes out when ever it rains,... Read more

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Customer service agents named"Steven" should understand English. YOU ARE NO BETTER THAN THE DISH NETWORK. Add comment

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