Direct TV Complaints and Reviews

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Direct TV
Main address:
1-800-531-5000, , http://support.directv.com/app/ask
  • 3,777+51 mobile complaints
  • $530K claimed losses
  • $139 average
  • Show More
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  • 5 hours ago
  • Advertisements and Cons
  • 5

football Sunday ticket was added to my bill for the season without my permission and Direct tv refuse to remove this event from my account. They are telling me once the season starts the event cannot be removed from my bill. Will this is BS. They ask you to put up a card for the service, and then put print in the bill counting on you not to read it and they stick you with charges they refuse... Read more

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  • From mobile
  • Direct TV
  • 20 hours ago
  • by anonymous
  • #540407

Rip off. I returned equipment to this company 2 years ago and they are still billing me for the equipment even though I have confirmation that it was received by the company. I will NEVER go back to them regardless of where I live!!!! Add comment

  • From mobile
  • Direct TV
  • 23 hours ago
  • by anonymous
  • #540373

Worst customer service since being purchased by AT&T. Cannot get my programming right. Don't know if I should go to DISH or cable but not staying here much longer. Add comment

     

  • 1 day ago
  • Television/ Radio
  • Phoenix, Arizona
  • Nfl Sunday Ticket
  • 23

NFL Sunday ticket was ordered for me by a "3rd party" associated with Direct TV without my knowledge or permission. We do not even watch football and we were on vacation at the time it was ordered for us by Direct TV. No one was home to even accept the call at the time. Direct TV refuses to cancel it and I am stuck with the bill for the rest of the year. They claim that the only way that I can... Read more

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  • From mobile
  • Direct TV
  • 2 days ago
  • by anonymous
  • #539707

I was supposed to have service installed on 9/28 and it did not happen installer came work order was incorrect. I was unable to have issue resolved and I am very disappointed. My number is 602 558 48090 the work order number is 210754465 Add comment

  • From mobile
  • Direct TV
  • 2 days ago
  • by anonymous
  • #539685

Service is not what i expected, virtually impossible to submit a complaint online and when you call the people who answer are useless Add comment

     

  • Sep 27
  • Television/ Radio
  • Tooele, Utah
  • Service Payment
  • 39

I had called set up service with rep name Joe. Got everything checked out credit everything good all required for me to hold dollar on card ok. Could not find had to call back meanwhile im calling back had a couple of questions had to ask but one of question was does direct tv take prepaid debit cards was told yes ok find my card call give rep my card number not going threw cause its a prepaid... Read more

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  • Sep 27
  • Television/ Radio
  • Tampa, Florida
  • Poor Service
  • 18

I live in Tampa Florida(where it rains every day) and every single time it rains we lose our service. I have spent so many hours invested in a movie only to have the service go out and miss the end. My time is valuable and if this company doesn't recognize that then they are not for me. How can they market to this region knowing that they are not able to meet the needs of the customers. It's just... Read more

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  • Sep 27
  • Television/ Radio
  • Dvr Installation
  • 33

After being a Direct TV customer for about 5 years, I requested to replace one of three receivers in my house with a DVR. They sent me the DVR and I promptly returned the access card that was inside the earlier receiver. I cannot recall agreeing to a renewal of a contract neither can I remember that they offered to charge me a discounted rate in lieu of a renewal of the contract. This was in... Read more

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  • Sep 27
  • Television/ Radio
  • San Jose, California
  • New Service Set Up
  • 19

Direct TV I signed up for new service on sep 27 2014 they kept me on phone 6 hours 15 different reps told me all's I needed to use is a visa debit didn't matter as to what card told me any visa logo card would work took my money and still don't have a account or a service date now I have to wait tell Oct 6th to wait for my 27.15 tax charge to be refunded name is Christopher shotmiller contact 239... Read more

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