Direct Tv Complaints and Reviews

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Direct Tv
Main address:
1-800-531-5000, , http://support.directv.com/app/ask
  • 3,865+71 mobile complaints
  • $540K claimed losses
  • $138 average
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  • 8 hours ago
  • Television/ Radio
  • Lancaster, Pennsylvania
  • 11

This weekend I called to cancel my account with Direct TV after 3 yrs! I was informed since I had gotten new equipment, never happened, I would have to pay $220.!! Since I have dealt with them for years I was prepared to be confused and just argue aimlessly for hours. I had just paid $200. and was told I was still past due when only receiving the least number of channels and Stars which was... Read more

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  • 12 hours ago
  • Television/ Radio
  • North Fort Myers, Florida
  • 11

DirectTV has scammed me since I signed up after getting an offer to bundle TV & CenturyLink. They offered me an attractive price which was increased by 30 percent after the service was installed. Then while putting up with the terrible service, lousy programming I am now without several channels that I watch more frequently since morning. Unfortunately they are the only game in my area so I... Read more

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  • 2 days ago
  • Television/ Radio
  • Mammoth Lakes, California
  • Channel Package
  • 1
  • 1
  • 40
  • REVIEW RATING 5/5

I had dish network till they jacked up the programming fees in 10 months (Jan.-Oct. 2014) and removed 6 channels from my subscription. I signed up with Direct TV for a (24 month agreement) package which had the channels I lost with Dish. There was a $300 deposit in lieu of providing your SSI#. I was told it would be refunded in monthly credit. I’m sure they probably told me the amount, but with... Read more

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  • 2 days ago
  • Television/ Radio
  • East Hartford, Connecticut
  • Satellite Television
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

Made the switch for time warner in April of this year, was told by direct tv sales rep that the system is very reliable, during the past summer lost my connection whenever there was a thunderstorm for 10 - 15 minutes, could deal with that, I live in upstate NY and we are in the winter season, last Sunday night got a small storm lost satellite for 3 1/2 hours, called direct tv wss told it will... Read more

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  • 2 days ago
  • Television/ Radio
  • Chesapeake, Virginia
  • Tv Program
  • 12
  • REVIEW RATING 3/5

Direct TV is a total rip off. Didn't know you couldn't watch more than 3 tvs at a time. I have a big family with several tvs but they are useless if you have more than three on at the same time. In addition to that, the ones that are not connected to the Gennie go out consistently. AND... When trying to watch an On Demand movie is almost impossible. It keeps getting stuck while streaming and... Read more

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  • Nov 25
  • Television/ Radio
  • Custer, South Dakota
  • Cable Service
  • 28
  • REVIEW RATING 4/5

we live in a duplex. the other side of the duplex INSISTED that they get Direct TV, but they don't have a line of sight toward satellite. The only place that gives line of sight is from our carport next to our house. The installer told them that it couldn't be done, but they INSISTED. His supervisor said no problem, since it's rental property, we can put it on the carport on the other side. ... Read more

Was this review helpful? 0 0

Keep experiencing issues and account keeps getting lost and channels when I get ahold of someone the seem lost then finally fix and later problem occurs again I lost channels and access to record then they fix some kind of free promotion or upgrade would be nice I've been a loyal customer and right now with the experience I have had I'm just disatisfied Add comment

  • Nov 24
  • Television/ Radio
  • Gadsden, Alabama
  • Cable Television
  • 30
  • REVIEW RATING 4/5

First let me say I was pleased with Direct TV over cable. A little more expensive but I thought the difference was worth it until my sons reciever stopped working. After being on the phone with a computer for about 15 minutes taking me through the usual reset/reboot/check your cables, I finally got a real person who took me through the same steps only to finally say I needed a service call at... Read more

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  • Nov 24
  • Television/ Radio
  • Woodstock, Georgia
  • Installation Service
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it fried my tv and gaming systems. Mastek, a contractor for direct tv did the install. They accepted responsibility but never corrected the problem, again resulting in burning up my second(new) tv. Even with documented proof they denied my second claim. Their contractor from mastek... Read more

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  • Nov 24
  • Television/ Radio
  • New Windsor, New York
  • Positive Experience
  • 35
  • REVIEW RATING 3/5

I have had Time Warner Cable for 14 years. They are okay, but every time I call to try to reduce my monthly bill. I get a cold shoulder. While shopping in Walmart one January evening last year we came upon a girl trying to sell FIOS. I wanted FIOS, but she found out it was not available in my area, but then she asked us if we would be interested in Direct TV, I immediately said no, But my wife... Read more

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