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  • Customers like
    • Having tv when it does work15
    • Picture quality6
    • Sound quality4
  • Customers don't like
    • Poor customer service31
    • poor customer service19
    • Small print and 24-month contract17

  • 5 hours ago
  • Television/ Radio
  • Charlotte Hall, Maryland
  • Hd Tv Service
  • 1
  • 1
  • 9

I have been a loyal DIRECTV customer since 1999, I started when you could purchase your equipment at Wal-Mart, which is what I did and install my equipment myself, over the course of 16 years I moved 6 times and reinstalled my equipment each time. I decided two weeks ago to upgrade to HD service, I called Direct TV to upgrade, the order its self went fine the install went really bad, at first I... Read more

Was this review helpful? 0 1

  • 14 hours ago
  • Television/ Radio
  • Peoria, Illinois
  • Directv English Tv Package
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

We were lied to from the beginning about Direct Tv. We signed up for Direct tv at Menards. We signed to have Direct tv set up on 5 tvs. They said it was improved so much that it wouldn't go out in a storm or rain. We had a contractor for Direct tv come and hook it up. After he left we went to use our tv in the kitchen. It said we had too many tvs going in the house and we had to delete one.... Read more

Was this review helpful? 0 1
  • From mobile
  • Direct Tv
  • 15 hours ago
  • by anonymous
  • #691856

I bet if lds conference was on we'd have it. Add comment

  • 23 hours ago
  • Television/ Radio
  • Delta, Ohio
  • Billing
  • 1
  • 1
  • 12
  • REVIEW RATING 4/5

My Name is Christal Gibson. I was double billed on July 27 for $104.64 and $105.76. I called to get this fixed all I got was the run around. I was with Dish Network for 8 plus years and have never delt with issues as I have with you. When I changed to Direct TV, I was suppose to receive the hopper for free it was a program you were honoring through my job. Called a received the run around. From... Read more

Was this review helpful? 0 1

DIRECT TV IN COSTCO LIES LIES LIES. TOLD ME I HAD 30 DAYS TO CANCEL. AND THE INSTALLED TOO. LIES ABOUT STREAMING MOVIES. LIES ABOUT DISH SERVICE. COSTCO HAS BOOTED THEM OUT ONCE ALREADY. TIME TO DO IT AGAIN!! Add comment

  • 1 day ago
  • Television/ Radio
  • Mountain View, California
  • 1
  • 1
  • 9
  • REVIEW RATING 3/5

We used to have Directv for 4 years. And we quitted recently. Why? First off, the internet. It's slow as ***! It takes about 1-3 minutes to download a game. ONE GAME. Second, the bill. If you don't pay your bill in time, it will shut off on you like a light. If you pay your bill, you have to wait for 1-6 *** days to get your internet/service on. WTF?!? And lastly, the bill itself. ... Read more

Was this review helpful? 0 1

  • 1 day ago
  • Television/ Radio
  • Canoga Park, California
  • Direct Tv
  • 1
  • 1
  • 10
  • REVIEW RATING 4/5

Direct tv ran my credit mind you I was never aware of it, it just so happens that I was checking my my credit reports last weekend and that's how I caught it. it's showing up as a hard inquiry therefore it lowered my score. I'm really pissed of because I have never called them to get service nor to even inquire. this is completely wrong and when I called a couple days to dispute it I was given... Read more

Was this review helpful? 0 1

My signal has been down for an hour unplugged and reset did not work noweather in area Add comment

  • 1 day ago
  • Television/ Radio
  • Saint Louis, Missouri
  • Direct Tv Customer Service
  • 2
  • 2
  • 18
  • REVIEW RATING 4/5

service issues with a bad SWIM box. All DTV wants is for you to pay for monthly service insurance for equipment you don't even own. Spent a number of days explaining problem then waiting until a person types info on computer only to find out that the next department can't access that information. Escalating to another department resulted in an email falsely stating they tried to contact me. Call... Read more

Was this review helpful? 0 2
  • From mobile
  • Direct Tv
  • 2 days ago
  • by anonymous
  • #691206

I had a truck hit my dish, called for a tech, thet where out here in 4 hours now I xan watch some football tmr thanks Jake Rollins naples flordia Add comment

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